FAQ

Frequently Asked Questions

1. What does Capital AU sell?

We specialize in decorative and entertainment products, including novelty prop notes inspired by Australian currency designs. All items are for display or entertainment use only and cannot be used as legal tender.

2. How long will my order take to arrive?

Orders are processed within 2–4 business days and typically delivered in 12–18 business days after dispatch. Delivery times may vary slightly based on location, customs procedures, and local courier schedules.

3. Do you ship internationally?

Yes, we ship worldwide. Shipping costs are calculated at checkout based on destination and order weight.

4. Can I track my order?

Absolutely. Once your order ships, we email you a tracking number so you can follow its journey in real time.

5. What if my order is delayed?

While most orders arrive on time, occasional delays can occur due to customs inspections, weather, or carrier issues. If your package hasn’t arrived within 30 business days, contact us and we’ll investigate.

6. Are the prop notes real money?

No. Our products are novelty props only. They contain no security features and are clearly marked for entertainment and decorative use.